March 19, 2025

Edited by Shawn Steel & John Tawlian

BREAKING NEWS

USAA Hit with $114M Decision

on Auto Accident

The “lowball” offer, from a routine rear-end collision, where USAA admitted the victim was not at fault, but later changed its mind and blamed the victim turned into a spectacular failure with USAA getting hammered by a Nevada jury.


The victim, Tim Kuhn, was driving his BMW when he was rear-ended by a Ford F-150. After Kuhn claimed injuries against USAA, they changed their mind and gave partial blame to Kuhn. USAA forced this case to go to trial.


Kuhn was able to prove he suffered an irreversible traumatic brain injury [TBI] in court , Kuhn’s symptoms were: ongoing memory loss, headaches, loss of smell and trouble with executive function. Multiple doctors and rehabilitation specialists across multiple states testified for Kuhn.


Kuhn accused USAA of using the standard industry tactic of “delay, deny, defend’ strategy.


USAA’s policy limits were $250,000. USAA offered to pay the policy only days before the trial. Kuhn still went to trial arguing bad faith for forcing prolonged litigation and financial strain.



May 10, 2025, Las Vegas Superior Court


Our firm tried a case against USAA in Santa Monica, CA. USAA refused to tender the policy limits of 2,000,000 to our client, a pedestrian, who was hospitalized and had multiple surgeries. After years of prolonged litigation, Alex Eisner of our firm tried the case and received a historic $11,000,000 verdict, $9,000,000 more than the policy limits.

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Lowball Offers & Bad Faith: The Chiropractor’s Role

USAA’s $114 million verdict is just the latest example of how insurance companies play dirty—stalling, blaming victims, and forcing unnecessary trials. Chiropractors treating PI patients should keep this in mind: your records don’t just support treatment, they help fight against these bad-faith tactics. Document everything, especially when symptoms persist longer than expected. If a patient’s injuries worsen or require specialist referrals, make sure your notes reflect that progression. The stronger the paper trail, the harder it is for insurers to deny, delay, or devalue legitimate claims.

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